-------------------------------------------------------------------------------- IMPORTANT SHIPPING INFORMATION Some items may be too large or too heavy to be shipped by the method you have chosen, or to your chosen destination. Oversized and heavyweight items can not be shipped via UPS. Some items (for example, all TV's over 20") can only be shipped by trucking companies. In these instances, shipping prices are subject to increase, based upon size and weight. In any event, we will contact you to inform you about the shipping charges, and only ship your order upon approval. Orders generally take two to five business days to process prior to shipping. However, orders may not ship quickly if us and our suppliers are out of stock. We cannot and do not guarantee shipping in any specific time frame. If you call us, we will give you an estimate to the best of our knowledge. -------------------------------------------------------------------------------- SALE STORES CORP 99 NW 183 St, Suite 115 Miami, FL 33169, USA Tel: 305-652-0442 Fax: 305-675-6412 sales@emcdepot.com Our online store is open 24/7/365. Our offline headquarters are open Mon-Fri: 10AM-6PM Eastern Standard Time. sales@3056520442.com We have been in business since 1990. We value and appreciate our customers. Our business has grown considerably every year due to our fair treatment of our customers. Most customers give us Excellent Ratings. We are reasonable and like to deal with reasonable and serious customers. PRICING AND AVAILABILITY POLICY Pricing and availability are subject to change without notice. Sale Stores Corp. has no liability in the case of orders arising from typographical errors and reserves the right to cancel any orders without assigning any reasons. Every effort has been made to ensure accuracy of information listed and Sale Stores Corp. is not responsible for any errors contained therein. PAYMENT POLICY We accept American Express, MasterCard, and Visa & Discover. Your card may be billed once the order is received or once the order is processed and ready to be shipped, depending on the product and on each case. Cashiers checks, money orders, company check and personal checks are also accepted as means of payment. These should be sent along with a printout of your order to: Sale Stores Corp, 99 NW 183 St, Suite 115, Miami, FL 33169. In all cases, the product might not be shipped until the funds are totally clear in Sale Stores Corp's Bank Account. For Cashier’s check and money order payments, orders are usually released immediately on receipt of the payment document by Sale Stores Corp. For company and personal checks, orders will be shipping only after funds are released from your financial institution to Sale Stores Corp. This could take up to 10 business days after receipt of payment by Sale Stores Corp. All checks returned unpaid will be subject to a $30.00 fee charged to you. On orders being paid for by means other than credit card, availability of the product might change while your payment is in transit or funds are being cleared and Sale Stores Corp. cannot reserve or guaranty continued availability. When using your credit card be sure to provide your exact billing and shipping addresses and phone numbers your credit card has on file on you. Incorrect information may cause a delay in processing your order. ORDER ACCEPTANCE POLICY: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sale Stores Corp. reserves the right at any time after receipt of your order to accept or decline your order for any reason. Sale Stores Corp. reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All order placed over $100.00 must obtain pre approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require verifications or information before accepting any order. CANCELLATION POLICY Once you place the order, we will proceed to ship from stock or place a purchase order to the manufacturer and have them ship directly to you. Since generally we are not allowed to return purchased items, we cannot accept cancellations. So please be sure about the purchase you are making. Once you do it, it is final. However, - If you call and want to cancel the order before we have processed it in our system, we will gladly cancel it, but will need to charge you a $10 cancellation fee. - If you call and want to cancel the order after we have processed in our system, but the product has not shipped yet: Provided that we can stop the shipment, we will gladly cancel your order, but will have to charge you a $25 cancellation fee. - If product has shipped: NO CANCELLATION WILL BE POSSIBLE. Please refer to our Returns policy. In case we can and do cancel your order, please insist on obtaining a cancellation notice from us IN WRITING. Otherwise the item may be shipped and therefore we will charge your credit card, even if you reject the shipment. Once the product has shipped, it is yours. REPLACEMENTS POLICY Sale Stores reserves the right to accept to replace a product, even if defective upon receipt. However, in most cases, if the product arrives defective or damaged & you call us within 48 hrs of receipt, we will give you instructions and send a replacement UPON receipt of damaged unit. In many cases you will need to cover the shipping cost of the damaged unit and we will cover the cost of shipping the replacement to you. Please only use UPS or FEDEX, insure the product for the total amount including shipping and obtain and email us the Tracking number. If you want to avoid paying the shipping cost of the damaged unit back to us (or to our supplier), you can always call the Manufacturer and have them give you instructions for the repair or replacement (as per their policy). If the product arrives in good condition and after some time malfunctions, you need to contact the Manufacturer directly for warranty information. When a product is being replaced, NO CANCELLATION WILL BE POSSIBLE. Please refer to our Returns and Cancellations policies. RETURN POLICY Some customers abuse the fact that it is common for Department Stores and Large Retail Chains to accept returns with no questions asked. We cannot accept returns unless our supplier accepts it, and in case they do, we are usually subject to a high restocking fee. Therefore, please be advised that Sale Stores Corp. is not obligated to accept returns nor to replace any product. Please contact the Manufacturer for warranty information. However, we will make exceptions on a case by case basis. If we decide to accept a return or make a replacement, we would need to issue a Return Authorization (RA#). Without the RA#, no refund will ever be given, even if the customer ships the product(s) back to us or to our suppliers. In other words, you need to communicate with us before taking any action. Assuming an RA# and instructions are given to the you, and assuming we accepted to give you a refund, we will still charge a re-stocking fee of 25% of the value of the product plus a $15 processing fee, and refund the difference. No freight cost (either way) will be refunded, which means that you have to pay for the return freight. As a general rule, we will not accept returns on OPEN BOX items. Once opened, a product cannot be sold as new and loses a large part of its value. In case we do, be prepared to be charged a re-stocking fee of 40%, 50% and up to 80% of the value of the product, depending on the market price of the product (as open box) at the time and on the condition of the item when received returned. UNJUSTIFIED CREDIT CARD CHARGEBACKS We will charge $75 for every unjustified credit card chargeback against our company. A chargeback is caused by a customer disputing a charge made on his card. Chargebacks cause us great damage to our credit rating with the merchant processor and also make us lose valuable time. We consider a chargeback unjustified when: - A customer orders and receives his product. Product is perfect and no complaints. Later, after seeing the charge on his credit card bill, forgets he ordered and starts a dispute with the credit card. - A customer orders and receives the product ordered. Product works fine. However, the customer doesn't like it, doesn't fit his other product, or any other reason on his side. Instead of calling us to try to help him, starts a dispute. - A customer orders and receives the product ordered. Then, for some reason needs to return. In case we and/or our supplier accept the return, customer is subject to the re-stocking fee per our Return Policy. Customer doesn't agree to the re-stocking fee and starts a dispute. - A customer orders and receives the product ordered. Then, without any authorization from us, ships it back to us or to our supplier (which in most cases gets lost). Then, immediately starts a dispute. - A customer orders and receives the product ordered. Uses the product for some time and then decides that he doesn't like the quality or whatever other reason. Then, the customer calls us and we tell them that the product is under manufacturer's warranty and all concerns or complaints should be directed to the manufacturer. Then the customer insists that he wants to return. Since at that time we cannot accept the return, the customer starts a dispute. In all these cases and some others that we deem unjustified, we will dispute the chargeback and immediately issue an invoice for $75. If the customer doesn't agree to pay this amount via credit card, we will send such invoice to a Collection Agency, which will collect that amount plus any other charges incurred by the Collection Agency until paid in full. The reason for this strict policy is that some customers are abusing their power with their credit cards, and want to blame us for their mistakes. SALES TAX If required by law, Sale Stores Corp. will add sales tax to the order to be paid by the customer. Applicable sales tax will be charged on all order to be delivered in the state on Florida. WARRANTY INFORMATION Products purchased from Sale Stores Corp. carry full manufacturer’s warranty and issues arising from the same must be taken up within directly with the manufacturers. INTERNATIONAL ORDERS Sale Stores Corp does Export to many countries. We do accept international orders, but only to wholesalers or resellers and with a minimum order of $2,500. For international orders, we only accept wire transfers in advance or letters of Credit. SHIPPING POLICY Sale Stores Corp does not ship on Saturday or Sunday. Due to shipping restrictions we cannot deliver to P.O. Boxes. Standard shipping takes 3 to 10 business days. DISCLAIMER AND LIMITATION AS TO PRODUCTS SOLD Most of Sale Stores Corp. products are guaranteed by the manufacturers. In some cases, the warranties are offered by Sale Stores' suppliers or by Third Party warranty companies. Except as expressly stated herein, Sale Stores Corp. makes no representations or warranties, either express or implied, of any kind with respect to products sold on this site, included but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to Sale Stores Corp. arising from any product sold on the Sale Stores Corp. shall be the price of the product ordered. In no event shall Sale Stores Corp. be liable for special, indirect, consequential, or punitive damages related to products sold.